This Data Protection Information explains the processing of your personal data that occurs when you visit the websites of CAN Plumbing & Drainage (hereinafter referred to as “CAN Plumbing & Drainage,” “we,” or “us”). Every data subject with whom we come into contact at CAN Plumbing & Drainage has their privacy respected, regardless of whether we process their personal data on our own or on behalf of third parties. We want you to understand what rights you have, why we process certain types of personal information about you, and how we use it. We thus urge you to review our Privacy Policy for additional details on how CAN Plumbing & Drainage manages your personal data.
At CAN Plumbing & Drainage, which can be reached at https://canplumbingdrainage.ca/, we take great pride in protecting the privacy of our visitors. This privacy policy describes the types of information that CAN Plumbing & Drainage collects, keeps, and uses.
If you need more information about our privacy statement or have any other questions, don’t hesitate to contact us.
This privacy statement only relates to the data we collect online; it has no bearing on data we obtain offline or through sources other than this website. Regarding the data that users of our website submitand/or gather at CAN Plumbing & Drainage, it is legitimate.
Consent
By using our website, you hereby consent to our privacy policy and accept its terms.
1. Terms, boundaries, data controller, and officer responsible for data protection
1.1. This data protection information’s scope
This data protection information relates to using the websites of CAN Plumbing & Drainage, as well as to our marketing campaigns on other websites, newsletter distribution, further educational emails, and customer service. The data processing on websites owned by other CAN Plumbing & Drainage companies is not covered by this data protection information.
1.2. The person in charge of processing your personal data
CAN Plumbing & Drainage is the controller for the processing of your personal data, unless this data protection information specifies otherwise.
1.3. Contact details of the Data Protection Officer
CAN Plumbing & Drainage; please reach our site for contact details.
1.4. Definitions
The following terms from data protection law, which we have defined to aid in understanding, form the basis of this data protection information.
- The recipient of personal data is any individual or entity, whether or not they are a third party, that is disclosed to them, including public authorities, agencies, and other bodies. Public authorities will not be regarded as recipients, however, if they receive personal information in the course of an investigation mandated by Union or Member State law; their processing of that information will comply with applicable data protection laws in light of the purposes of the processing. Potential beneficiaries include, for example, banks and payment processors, logistics firms and shipping agencies, and IT service providers (for further information, refer to Section 4).
- Personal data is any information that is related to a naturally occurring person who can be identified or recognized (also referred to as a “data subject”). Any natural person who can be identified, either directly or indirectly, is considered identifiable. This includes people who can be identified based on one or more characteristics unique to their physical, physiological, genetic, mental, economic, cultural, or social identity, or by using an identifier like their name, identification number, location information, or online identifier. Names, phone numbers, credit card numbers, and bank account details are a few examples of personal information.
- A controller is any individual or organization that acts alone or in conjunction with others, including public authorities, agencies, and natural or legal persons, when it comes to deciding the methods and purposes of processing personal data. Statutory criteria may also be used to specify the criteria for designating or choosing a controller in situations where the means and purposes of the processing are determined by Union or Member State law. In accordance with Section 1.2 of this data protection information, CAN Plumbing & Drainage is the controller for the data processing operations covered.
- Any action or sequence of actions involving a personal data set or personal data is considered processing, regardless of whether it is done automatically. Gathering, recording, organizing, arranging, storing, modifying or transforming, retrieving, consulting, utilizing, disclosing through transmission, distributing, or providing in any other way, aligning or combining, limiting, erasing, or destroying are some examples of these actions.
2. Reasons and legal foundations for the way we process your personal information
2.1. How we handle the data you provide when visiting our websites
If you visit our websites to learn more about our products and services without making any purchases in our online store, creating an account, or otherwise actively providing us with information (just for informative purposes), we process your personal data for the following reasons and under the following legal bases.
2.1.1. Website availability and IT security
To provide you with our websites and to guarantee their stability and security while you visit them, we process the technically necessary personal data about you. This includes the following personal data:
- type and version of browser
- the complete Uniform Resource Locator (URL)
- operating system and platform
- IP address
These personal details will be stored in server log files for security purposes; however, after seven days, they will be automatically deleted.
This data processing is necessary in order to let you use our websites (Legal basis: Art. 6 (1) sentence 1, lit. GDPR), as well as our legal motivation to protect IT security (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.1.2. Provision of localised websites
We process the technically necessary personal data from you as well, particularly language-related data, so that we can provide you with a localized version of the websites.
The processing of this data is required by our legitimate interest in tailoring our website to your needs (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.1.3. Website Analytics
2.1.3.1. Google Analytics
We utilize Google Analytics on our websites, which is a web analytics tool offered by Google Inc. (“Google”). Cookies are utilized by Google Analytics to facilitate the examination of website usage (for additional information on cookies, refer to Section 2.1.9 and our Cook-ie Information). In order to better understand how the websites are used, generate reports on website activity, evaluate the efficacy and personalize our digital ads, and provide CAN Plumbing & Drainage with additional services related to website and Internet usage, Google will use this data on behalf of the company. The IP address that the user’s browser sends to Google is kept separate from any other data. You can find more information about terms of use and data protection under:
The processing of this data is necessary for our legitimate interest in conducting analyses to improve our website and products and to market our products on the Internet in a focused and efficient manner (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Delete Google Analytics:
This browser add-on can be downloaded and installed to prevent Google Analytics from processing usage data, including your IP address:
In addition, you can also prevent Google Analytics from collecting your usage data on our websites by clicking on the following link:
Here, the browser you are using sets a persistent opt-out cookie (name: “ga-disable-UA-[…]”). This prevents your data from being collected the next time you use that browser to visit our websites. If you use a different browser, Google Analytics will theoretically be enabled unless the opt-out cookie is also set in this browser. Please note that Google Analytics will reactivate if you delete the aforementioned opt-out cookie from your browser.
2.1.4. Specific suggestions on our webpages
When you visit our websites, Google AdWords is used to process information about your browsing habits, including products you’ve watched and the items in your shopping cart. You will then see tailored recommendations on our pages based on this information. Click this link to view Google’s privacy policy for more details about how Adwords handles data:
The processing of this data is required by our legitimate interest in utilizing personalized recommendations to enhance user experience (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Particular recommendations Opt-out:
You can object to this data processing by clicking on the provided opt-out link:
Google AdWords: https://adssettings.google.com
2.1.5. Retargeting and display advertising on external websites
When you visit our websites, our retargeting provider(s) places cookies and tags on your browser to keep track of the products you have viewed and purchased. Then, with the help of this information, we may utilize our retargeting provider(s) to display to you particular deals for CAN Plumbing & Drainage products on websites that belong to other people. After that, we can assess the outcomes to improve our advertising. For additional details on how our retargeting provider(s) handles data, please refer to the applicable privacy policy or policies:
- Google AdWords: https://policies.google.com/privacy
- Facebook Ads: https://www.facebook.com/about/privacy
The processing of this data is necessary due to our legitimate interest in using the Internet to effectively and regularly advertise our products (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Disable retargeting:
You may object to this data processing by clicking on the opt-out link(s) provided by the applicable retargeting provider(s).
- Google AdWords: https://adssettings.google.com
- Facebook Ads: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
2.1.6. Affiliate Marketing/Conversion Tracking
Cookies and other tracking technologies from our affiliate (network) partners are also present on our websites. With the use of these tools, our affiliate partners can determine whether you came from one of our affiliate publishers—individual websites that advertise CAN Plumbing & Drainage products. Additionally, they have the ability to track if you completed a pre-planned “conversion” action on our websites, like signing up for our newsletter or making a purchase.
The processing of this data is required by our legitimate interest in evaluating the performance and reach of our advertising campaigns on third-party websites (Legal basis: Art. 6 (1) sentence 1, lit. Regarding success-based billing for CAN Plumbing & Drainage advertising measures that are posted on third-party websites, in addition to the legal goals that we (the advertiser), our affiliate partners (the network), and the associated publishers of third-party websites pursue (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
Conversion tracking and Affiliate Marketing Opt-Out:
2.1.7. Use of cookies
On our website, cookies are used. Little text files known as cookies are downloaded and saved in the browsers on your end devices each time you visit one of our websites. Thanks to cookies, your online activities and preferences on our sites can be tracked, saved, and recognized for the length of the browser session or even longer. Additionally, cookies use their unique cookie IDs to help identify your browser. For example, even after leaving the website, you can still see the products you last viewed or retrieve the items in your shopping cart.
For further information about the types, uses, and settings of cookies on our websites, please refer to our Cookie Policy.
2.1.8. Customer care
If and to the extent that this is necessary to address your inquiry, we may use your personal information that has been stored in the course of other data processing operations in our systems to respond to your request (such as information you submitted during a purchase or your credit score value that we received from the credit agency as part of the credit assessment process). We might also get data from other sources (like an inquiry from an investigation request or a shipping service provider to track a shipment).
In the context of requests pertaining to a (pre)contractual relationship, this data processing is necessary for the performance of a contract (provision of customer service) with you (Legal basis: Art. 6 (1) sentence 1, lit. b GDPR). This data processing is necessary to fulfill a legal obligation (Legal basis: Art. 6 (1) sentence 1, lit. b) if you want to make use of your rights in relation to us. c GDPR). If you would like to receive information or file a complaint about our goods and services, the relevant data processing is necessary for our legitimate interest to handle your request for information or complaint (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.2. Email marketing
2.2.1. Sending out email newsletters to subscribers
If you subscribed to our email newsletter through the “double opt-in” procedure, we will periodically send you newsletters to inform you about our goods, services, and promotions.
The legal basis for this data processing is your consent (Article 6 (1) sentence 1, lit. A GDPR).
Withdrawal of consent:
At any time, you can withdraw your consent and stop receiving our newsletters by clicking the unsubscribe link in each one.
2.6. Other processing
2.6.1. Performance of internal audits
Processing of personal data may occur while performing CAN Plumbing & Drainage audits both domestically and abroad. We might also use information from other sources (like credit agencies) during this process, depending on the circumstances.
Your information may occasionally be appropriately processed to identify and resolve internal company misconduct as well as to implement compliance programs and procedures.
This data processing is necessary in order for us to fulfill our legal obligations, including those under the Stock Company Act (Legal basis: Art. 6 (1), sentence 1, lit. c GDPR) and/or as part of our legitimate interests to look into possible criminal offenses, to address misbehavior and fraud cases, to defend and/or enforce our rights, as necessary, and to assess the efficacy and processes of the CAN Plumbing & Drainage (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
2.6.2. Issuing of analyses
Based on your data, which we process to interpret the meaning of Section 2 of this Data Protection Information, we might offer analyses. These give us a base from which to run marketing campaigns, improve our services, respond to customer requests, and make business decisions. The analyses published on this basis no longer contain any personal references, so it is not possible to associate them with you.
The processing of this data is necessary for our legitimate interests in running marketing campaigns and improving the products and services we offer (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
3. Retention and erasure of your personal data
We keep your personal data for as long as is required to achieve the goals outlined in this Data Protection Information (Section 2).
If the data is no longer required for the purposes listed in Section 2, we keep your personal information for as long as it takes for you to make claims against us or for us to make claims against you. The statutory period of limitations, which starts at the end of the year the claim arises—for example, the year of purchase—is typically three years.
4. Personal data transfer and recipient categories
The following recipient categories may receive a transfer or disclosure of your personal information:
- Other companies within the CAN Plumbing & Drainage group through a collaborative, internal procedure. Such data processing is necessary for our legitimate interest in improving our offerings and efficiently and cooperatively managing our administrative tasks (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
- IT service providers who set up the tools, databases, and systems for our products and services (like our online store, newsletters, and educational emails), manage your personal information when you make a purchase on our behalf, run marketing campaigns, and conduct marketing campaigns.
- In the event of a legal dispute, we forward your information to the appropriate court and, if you have hired one, to the attorney to handle the case. To comply with a legal requirement, this transfer of personal data is required (Legal basis: Art. 6 (1) sentence 1, lit. GDPR) and/or in order to further our lawful interest in establishing and pursuing legal claims (Legal basis: Art. 6 (1) sentence 1, lit. f GDPR).
- Additionally, we only disclose your personal information to outside parties as mandated by law (e.g., supervisory authorities for data protection, law enforcement authorities conducting criminal investigations). This transfer of personal data is necessary in order to abide by a legal requirement (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
5. Right to object to data processing on the basis of legitimate interests
Because it is in our legitimate interest, we process your personal information in accordance with Section 2: to protect, enforce, and defend our legal interests (including in court when necessary), take care of our customers, ensure IT security on our websites, tailor our websites to your needs, conduct analyses and marketing campaigns, notify you about our products and services, remind you of any outstanding purchases, broaden the reach of our marketing campaigns, stop fraud and abuse, prevent payment defaults, and manage our internal operations efficiently and cooperatively. If you have any questions about the interest balancing that CAN Plumbing & Drainage performs, please call us.
In compliance with Art. 6 (1) sentence 1, lit. b), you have the right to object at any time to the processing of your personal data based on our legitimate interests, even in the absence of the specific options (such as opt-out or unsubscribe links) offered in Section 2. f GDPR based on your particular situation by getting in touch. We will no longer process your data for this or these purpose(s) unless processing is required to support, pursue, or defend legal claims, or unless processing overweight data is in our legitimate interest.
Even if you object to the processing of your data, we will still process any personal information we have collected in this context in order to fulfill your request. This data processing is necessary to fulfill a legal obligation (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
6. Right to withdraw consent
If you have given us permission to process your personal data, you have the right to withdraw that consent at any time. You have the right to withdraw your consent at any time, with no consequences for processing carried out with your consent before it was withdrawn.
Unless otherwise indicated in Section 2, kindly notify us of your desire to withdraw consent.
Even if you decide to change your mind, we process the personal data we have about you in order to reply to your inquiry. This data processing is necessary to fulfill a legal obligation (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
7. Additional rights you have in relation to data security
As per the GDPR, you have the right to request at any moment that we:
- provide you with information on your personal data that we process (Art. 15 GDPR),
- rectify (Art. 16 GDPR),
- erase (Art. 17 GDPR),
- restrict (Art. 18 GDPR) and/or
- export (Art. 20 GDPR)
- Your personal information is kept on file by us.
If you use these rights against us, we will process your personal information so we can respond to your request. This data processing is necessary to fulfill a legal obligation (Legal basis: Art. 6 (1) sentence 1, lit. c GDPR).
Notwithstanding the aforementioned rights, you may lodge a complaint with a data protection supervisory authority (Article 77 GDPR) if you think that CAN Plumbing & Drainage’s handling of your personal data violates the GDPR.
8. Changes to this Data Privacy Statement
When using the online store, the terms of the current version of this Data Protection Information, which includes the Cookie Information stated above, will apply.
We reserve the right to update and modify the data contained in this data protection declaration. The date that revisions to the Data Protection Information were published on our websites determines when they become effective. Any major or important changes to the Data Protection Information will be communicated to you in advance (via email, for example), especially if they affect how we handle the personal information we have already collected about you.
9. How we use your information
We make use of the information we collect in several ways, including:
- Find and prevent fraud
- Provide, operate, and maintain our website
- Send you emails
- Improve, personalize, and expand our website
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
10. Information we collect
When we get in touch with you to request personal information, we will make it apparent to you what personal information we are requesting and why.
If you contact us directly, we may be able to obtain your name, email address, phone number, message content, any attachments you send, and any other information you choose to share.
When you register for an account with us, we may ask for your contact information, which includes your name, company name, address, phone number, and email address.
10.1 Log Files
It is customary for CAN Plumbing & Drainage to use log files. Tracking website visitors is done by these files. As a component of their analytics, all hosting companies perform this. Log files capture a variety of information, including IP addresses, browser types, Internet Service Providers (ISPs), referring/exit pages, date and time stamps, and possibly click counts.
These don’t relate to any personally identifiable data in any way. In order to maintain the website, track user activity, analyze trends, and compile demographic information, data is collected.
10.2 Cookies and Web Beacons
CAN Plumbing & Drainage uses “cookies,” just like other websites. These cookies are used to store information about visitors, including their preferences and the pages they view or access on the website. We can optimize our visitors’ experience by customizing the content of our website based on their browser type and/or other information.
10.3 Cookies
By using our website, you attest that you have read, understood, and agree to our privacy and cookie policies.
You consent to the use of cookies in accordance with our cookies policy, where applicable, by visiting and using the website https://canplumbingdrainage.ca/. If you disagree, you must either disable cookies or stop using our website.
Cookies are used in a relatively common way. Most browsers are set up to accept cookies by default. Alternatively, you can set your browser to notify you when a cookie is received or to refuse cookies altogether. You should be aware that many websites might not work properly in some areas if you reject cookies.
11. Connections To Other Websites
Our service may contain links to third-party websites or services that are not owned or controlled by us.
This website’s links are all affiliate links, which implies that if you click through, we’ll get paid.
Since this is an independent review website run by professionals, the opinions expressed here are our own.
I would like to let you know that I may receive a small commission if you decide to buy a particular product or service through my affiliate link. I have a relationship with that product or service. Of course, this will come at no additional cost to you, but it does keep the light on in my mind so I can keep giving you wise counsel! I truly appreciate your support in this way. Thank you very much.
12. GDPR Rights to Data Protection
We want to make sure you are aware of all of your data protection rights. Every single user is endowed with the following rights:
The right to access
You are entitled to obtain copies of your personal information. We might bill you a little amount for this service.
The right to erasure
Under certain circumstances, you have the right to request that we delete your personal information.
The right to rectification
You have the right to ask that any information that you feel is incorrect be corrected. Additionally, you have the right to ask that the information you feel is lacking be completed.
The right to restrict processing
Under certain circumstances, you have the right to request that we limit the processing of your personal data.
The right to object to processing
Under certain circumstances, you have the right to object to our processing of your personal data.
The right to transfer data
Under certain circumstances, you have the right to request that we transfer the data we’ve collected to you directly or to another organization.
We will reply to requests within a month of their submission. Please get in touch with us if you would like to use any of these rights.
13. Children’s Information
Another of our top priorities is to increase the safety of children when they use the internet. It is advised that parents and guardians keep an eye on, participate in, and/or supervise their kids’ online activity.
CAN Plumbing & Drainage does not knowingly collect any personally identifiable information from children under the age of thirteen. In the event that you think your child submitted this kind of information to our website, we strongly advise you to contact us immediately. We will make every effort to remove the information from our files as quickly as we can.
This privacy statement is applicable on https://canplumbingdrainage.ca/ and the related mobile applications. It describes what you, the client, can expect from us in terms of the collection of personally identifiable information about you.
We value your right to privacy and take great care to ensure that any personally identifiable information you submit is secure.
Before registering, getting in touch with us, or making any purchases from us, please read our privacy statement. When you register with us or make a request for any of our goods or services, you agree that we may use your information in accordance with our privacy policy.
We take all appropriate measures to protect your information, and we only use it in accordance with this privacy statement.
To make sure we are fulfilling your privacy needs, we regularly review this privacy statement. We reserve the right to update this privacy statement if changes become necessary. We will notify you via email if we think it’s important, and if you have an account with us, we may contact you directly. All changes will be posted on our website.
14. Contact Form Submissions
The completed contact forms from the CAN Plumbing & Drainage website may be forwarded to the third-party company that we think is best suited for your specific inquiry.
You agree that we may share your information with possible partners who could be able to assist you with your inquiry by completing the contact form.
We have no control over, or liability for, the privacy policies, practices, or content of any third-party websites or services.
Additionally, you acknowledge and agree that we disclaim all liability for any loss or damage resulting from your use of or reliance on any of the goods, services, or content made available on or through any of these websites or services, as well as from any claims for loss or damage.
It is strongly advised that you go over the privacy policies and terms of service offered by any third-party websites or services you use.
15. Governing Law
The laws of the United Kingdom will apply to the interpretation and application of these Terms, without reference to its conflict of law provisions.
The content of this website is intended solely for use by UK citizens.
If we do not enforce any right or provision under these Terms, it will not be interpreted as a waiver by us of that right. If a court finds that any one of these Terms is invalid or unenforceable, the remaining provisions will still be in effect. These Terms constitute the entire understanding between us regarding the Service and supersede any prior agreements we may have had regarding it.
16. Advice
Users should not use the information on our website as a foundation for suggestions or advice when making decisions or refraining from making any decisions.
It is advisable to obtain suitable and impartial guidance prior to making any decisions of this kind.
Regarding topics where the operator may have a material interest or be in a conflict of interest, the website takes an unbiased position.
Receiving commissions on new business that a third party brings in or getting paid for advertising can lead to conflicts of interest.
Users should not use the information on our website as a foundation for suggestions or advice when making decisions or refraining from making any decisions.
It is advisable to obtain suitable and impartial guidance prior to making any decisions of this kind.
Regarding topics where the operator may have a material interest or be in a conflict of interest, the website takes an unbiased position.
Receiving commissions on new business that a third party brings in or getting paid for advertising can lead to conflicts of interest.
17. Changes
We reserve the right, in our sole discretion, to modify or replace these Terms at any time. We will try to give you at least 30 days’ notice before any new terms take effect if the revision is substantial. The only people who will determine what changes qualify as material will be us.
When those changes take effect, you continue to use or access our service, you agree to be bound by the updated terms. If you disagree with the revised terms, kindly stop using the service.